01 Introduction & Commitment
Baazi 9 ("we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the Baazi 9 website or mobile app, why we collect it, and how it is used.
We believe every user should have full control over their own data. That's why we're being completely transparent — letting you know exactly what information we collect, where it goes, why it's used, and how you can delete or update it at any time.
This Privacy Policy is part of Baazi 9's Rules & Termsapplies in conjunction with. By using the platform, you are considered to have accepted this policy.
This Privacy Policy is drafted in accordance with Bangladesh's data protection laws and international standards. We never sell your data, share it unnecessarily with third parties, or send it to external networks for advertising purposes.
02 What Information We Collect
Baazi 9 only collects information necessary to operate and improve the service. No unnecessary or excessive data is requested.
Information collected at registration
- Identity Information: Full Name, Date of Birth, Nationality
- Contact Information: Mobile number, email address
- Payment Information: Mobile Banking Number (Mobile Pay/Nagad/Rocket)
- KYC Documents: Copy of national ID or passport (where applicable)
Information Collected Automatically During Use
- Device information: Device type, operating system, browser
- Log Data: IP address, login timestamps, page visit history
- Transaction History: Deposit, Withdrawal & Betting Records
- Cookies & tracking data: Session & Preference Data
| Data Type | Purpose of collection | Mandatory? |
|---|---|---|
| Name & date of birth | Identity verification and age confirmation | Yes |
| Mobile number | Account Verification & Payment | Yes |
| Email Address | Notifications & communication | Yes |
| IP Address | Security & fraud prevention | Automatic |
| KYC documents | High-Value Withdrawal Verification | Conditional |
| Betting History | Account Management & Responsible Gaming | Automatic |
03 How Your Information Is Used
Baazi 9 uses your information solely for the purposes listed below — it is never used for anything else.
Primary Use
- Account creation & identity verification
- Providing betting & transaction services
- Deposit & Withdrawal Processing
- Customer Support & Issue Resolution
- Sending bonus & promotional offers
Security & legal purposes
- Detecting fraud, money laundering, and misuse
- Prevention of Multiple Accounts & Bonus Abuse
- Meeting legal obligations and regulatory requirements
- Analyzing betting patterns to promote Responsible Gaming
We never: Selling your data, sharing it with advertisers, or using it for marketing purposes without your consent.
05 Cookies & Tracking Technologies
Baazi 9 uses cookies to enhance your browsing experience. Cookies are small data files stored on your device.
Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and security; these cannot be disabled
- Performance Cookies: To measure platform speed and performance
- Functional cookies: To remember your language and preferences
- Analytics cookies: To analyze user behavior and improve our services
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.
06 Security Measures
Baazi 9 uses industry-standard security technology to keep your data protected. Our security infrastructure operates across the following layers:
- SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL
- Database Encryption: Stored sensitive data is kept in encrypted form
- Two-Factor Authentication (2FA): An extra layer of security on your account
- Firewall & DDoS Protection: Servers protected from external attacks
- Regular security audits: Regular audits conducted by third-party experts
- Staff Training: All staff are trained in data handling
Your responsibilities: Never share your password or login credentials with anyone. If you notice any suspicious activity, contact us immediately support@baazi9.appto let us know.
07 Data retention period
Baazi 9 does not retain your data longer than necessary. Below are the retention periods for different types of information:
| Data Type | Retention Period |
|---|---|
| Account information | For the duration of active account + 5 years |
| Transaction records | 7 years from the date of last transaction |
| KYC documents | 5 years after account closure |
| Log & Session Data | 3 Months |
| Cookie Data | At end of session or after a maximum of 1 year |
| Support Contact | 2 years from the date of last contact |
If legal obligations require extending the above retention periods, you will be notified in advance.
08 Your Data Rights
As a Baazi 9 user, you have the following rights over your own data. To exercise these rights, support@baazi9.appSend us an email at.
We will respond within 30 days of receiving your request. Please note that some data may not be fully deletable due to legal obligations.
09 Protection of minors
Baazi 9 strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.
If a minor registers by mistake and it comes to our attention, the account is immediately closed and any collected data is securely deleted.
If you become aware that your child has created an account on Baazi 9, please contact us immediately support@baazi9.appto let us know. We will take action within 48 hours.
10 Privacy Policy changes
Baazi 9 may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via email or an in-platform notification.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
The latest version of this policy will always be available on this page. The date of the most recent update will be displayed at the top of the page.
11 Contact & Complaints
For any privacy-related questions, requests, or complaints, please get in touch with us:
- Email: support@baazi9.app
- Subject: Send with subject line: "Privacy Request – [Your Name]"
- Response Time: Within 24–48 hours on business days
- Help Center: Help Centre page Live Chat available from
We take every complaint seriously and work to resolve it as quickly as possible.